These Terms of Service ("Terms", "Agreement") govern your (“Customer”, “User”) use of DigiPrima services. By using our platform, you agree to these Terms. This is a legally binding agreement between you and Digiprima Technologies Pvt. Ltd. (“Digiprima”, “we”, “us”, or “our”).
PLEASE READ THESE TERMS CAREFULLY. THIS AGREEMENT INCLUDES A BINDING ARBITRATION CLAUSE AND AN AUTO-RENEWAL PROVISION.
By creating an account, signing an Order Form, or accessing our services, you accept these Terms and confirm that you are at least 18 years old and legally authorized to enter into this Agreement.
DigiPrima provides software services (“Services”) as defined in the applicable Order.
We grant a limited, non-exclusive, non-transferable license for internal business use.
For on-premises installations, usage is restricted to the subscription duration. Customers must delete all DigiPrima software and data upon expiration.
Orders define Services, Fees, and service levels. In case of conflict, the Order terms prevail.
Trial and free-access versions are provided “as-is” without warranty or support.
Support is available only when included in the Order.
We may suspend access due to security risks, non-payment of fees, or violation of Terms.
Users may not reverse engineer, resell, or exploit the Services. All rights remain the property of DigiPrima.
DigiPrima owns all intellectual property rights to its platform and software. Customers may not copy, modify, distribute, or sublicense any DigiPrima technology. Any feedback provided may be used freely by DigiPrima.
Customers retain ownership of their data. DigiPrima processes data solely to deliver Services and may generate anonymized Derived Data for platform improvements.
Customers must pay all applicable fees as outlined in their Order. All fees are non-refundable.
Agreements renew automatically unless cancelled in writing.
Either party may terminate this Agreement for material breach or insolvency.
Customers must stop using the Services and return all DigiPrima materials.
Both parties agree to safeguard confidential information unless required by law to disclose it.
Customers indemnify DigiPrima for misuse of Services or Customer Data. DigiPrima indemnifies Customers for intellectual property infringement claims.
DigiPrima provides a limited warranty. All other warranties, express or implied, are disclaimed.
DigiPrima is not liable for consequential or indirect damages. Liability is limited to 12 months of subscription fees.
This section includes export laws, compliance requirements, assignment limitations, force majeure, notices, governing law (California), arbitration (San Francisco), and marketing permissions.
For any legal inquiries regarding these Terms & Conditions, contact us at:
Email:info[at]digiprima.com