1. Introduction
These Terms of Service ("Terms", "Agreement") govern your (“Customer”, “User”) use of DigiPrima services. By using our platform, you agree to these Terms. This is a legally binding agreement between you and Digiprima Technologies Pvt. Ltd. (“Digiprima”, “we”, “us”, or “our”).
PLEASE READ THESE TERMS CAREFULLY. THIS AGREEMENT INCLUDES A BINDING ARBITRATION CLAUSE AND AN AUTO-RENEWAL PROVISION.
2. Acceptance of Terms
By creating an account, signing an Order Form, or accessing our services, you accept these Terms and confirm that you are at least 18 years old and legally authorized to enter into this Agreement.
3. Services & License
3.1 Services
DigiPrima provides software services (“Services”) as defined in the applicable Order.
3.2 License
We grant a limited, non-exclusive, non-transferable license for internal business use.
3.3 On-Premises Deployment
For on-premises installations, usage is restricted to the subscription duration. Customers must delete all DigiPrima software and data upon expiration.
3.4 Orders
Orders define Services, Fees, and service levels. In case of conflict, the Order terms prevail.
3.5 Trials & No-Fee Access
Trial and free-access versions are provided “as-is” without warranty or support.
3.6 Support
Support is available only when included in the Order.
3.7 Service Suspension
We may suspend access due to security risks, non-payment of fees, or violation of Terms.
4. Restrictions & Ownership
Users may not reverse engineer, resell, or exploit the Services. All rights remain the property of DigiPrima.
5. Proprietary Rights
DigiPrima owns all intellectual property rights to its platform and software. Customers may not copy, modify, distribute, or sublicense any DigiPrima technology. Any feedback provided may be used freely by DigiPrima.
6. Data Privacy
Customers retain ownership of their data. DigiPrima processes data solely to deliver Services and may generate anonymized Derived Data for platform improvements.
7. Fees & Taxes
Customers must pay all applicable fees as outlined in their Order. All fees are non-refundable.
8. Term & Termination
8.1 Term
Agreements renew automatically unless cancelled in writing.
8.2 Termination
Either party may terminate this Agreement for material breach or insolvency.
8.3 After Termination
Customers must stop using the Services and return all DigiPrima materials.
9. Confidentiality
Both parties agree to safeguard confidential information unless required by law to disclose it.
10. Indemnification
Customers indemnify DigiPrima for misuse of Services or Customer Data. DigiPrima indemnifies Customers for intellectual property infringement claims.
11. Warranty
DigiPrima provides a limited warranty. All other warranties, express or implied, are disclaimed.
12. Limitation of Liability
DigiPrima is not liable for consequential or indirect damages. Liability is limited to 12 months of subscription fees.
13. Miscellaneous
This section includes export laws, compliance requirements, assignment limitations, force majeure, notices, governing law (California), arbitration (San Francisco), and marketing permissions.
For any legal inquiries regarding these Terms & Conditions, contact us at:
Email:info[at]digiprima.com