Product Engineering Case Studies

/Product Engineering Case Studies
Product Engineering Case Studies 2017-09-10T11:47:58+00:00

Vehicle Service Booking System

Challenge

One of the leading automobile dealers, Apollo Motors were struggling to manage their vehicle servicing booking system.Apollo Motors has service centers spread across various locations and had no mechanism to manage their vehicle service bookings from a single point which resulted in facing problems in managing the same.

Solution

A study was conducted at client side and DigiPrima proposed a web based vehicle service booking system to sort out this issue. Client accepted the solution and DigiPrima developed and implemented a web based Service booking system with which every customer were able to login to the website with the username and password provided to them at the time of purchasing the vehicle. Logged customer can view the free dates available from the dealer’s side to take a service booking and once the booking is confirmed, customer will get a unique registration code along with the address of service centre to were customer should bring the vehicle.

From the dealer’s side the concerned person can view which are the service bookings that they received for a particular day. Also dealer has the option to set max number of service bookings that should be taken for a specific day. Once this level is reached that date will be automatically removed from the available set of dates displayed in the website.

Outcome

Now The Client was able to manage the Service booking system very efficiently by saving time and manpower to a very large extend. Also they reduced a lot of phone calls landing at the desk related to service booking process.

Visa Management System

Challenges

One of the leading Travel Agent in Nepal (Destination Nepal Tours) with more than 20 branches across the world was facing problem in managing their Visa related information and Job applicants . Applicants approached in various branches and enquired about the job application status and from branches they need to call HO each time and enquire about the actual status . This was a tedious process and customers were unsatisfied with this process.

Solution

A study was conducted at client side and DigiPrima proposed a web based centralized Visa Management system with access at each branch and super admin control from the HO only. IF anybody brings a Visa to any branch same can be added to the system and admin team will approve the same. This enabled the feature of viewing Job openings from any branch without calling to the HO. Also job applicant registrations were able to accept from any branch and the status can be viewed from respective branch without contacting the HO.

Outcome

Client saved a lot of time in managing the visa, job applicants, and also the payment related information. A centralized system helped all users to access information without disturbing each other. Also calls landing at HO from branches and end customers were reduced drastically

Students Information System

Challenges

Our client is one of the leading residential schools. More than 3000 students are doing their schooling here. In order to bring about improvements in the grade and marks of the students, the school management decided to move all the report cards frequently to their parents so that each parent can review their ward’s progress in terms of academics and have a close watch of their ward. The decision was greatly appreciated by all the parents and the challenge before the school management was to manage the huge administration work involved as all the reports which includes unit tests, quarterly tests, half yearly, annual year tests had to be printed and posted.

Solution

DigiPrima proposed a web application where all the reports can upload to one single location on a web-server by the school management team as soon as the results are published. Each parent will have a login to this system and they will have the provision to view their wards results as well as their previous results summary. This will help them to analyze closely the progress of their wards’ academics.

Outcome

On successfully implementing this system, now students are more cautious on their academic performances and parents are more aware of their wards progress. The school management was able to cut great costs connected with administration and paper works and organizing parent- teachers meetings very frequently. Now, the results of small unit tests as well are easily accessible for every parent as they have their own login to this application and are able to analyze and compare their wards scores with the other students in the same class. The school is now benefited, gained great recognition compared to other schools in the same locality and the parents are much happier as they have less meetings and great visibility on their wards.

PMO and Portfolio Transformation

Challenges

The Project Portfolio Management (PPM) tool challenge!
  • Think your PPM tool is not providing the capabilities you need to properly manage the business of IT?
  • Think you have constant fire-drills for basic tasks such as status on projects, program or portfolio, understanding resource allocation, project financial forecasting, etc.?
  • Think you are always looking for the elusive single source of truth for project related information and dealing with labor-some reporting and manual process that don’t seem to end?

Well, you are not alone! Recent industry statistics have shown that for over 90% of the companies, there is a significant disconnect between the promise and reality of PPM implementations

Solution

With decades of experience and unique insights in building highly mature PMOs from ground up, revamping existing PMOs at various maturity levels and proven techniques for driving organization-wide adoption of the PMO, with our expertise you can establish a PMO that:
  • Partners with business and customers to meet their needs in a strategic and proactive manner without being seen as administrative overhead
  • Significantly improves project and product development success rate and maturity level of project management at your organization?
  • Increases resource allocation, conflict management and utilization while providing strategic sourcing options
  • Becomes a partner with the corporate finance and CFO for aligning with organizations financial goals

Outcome

Projects are adequately staffed and funded, deliverables have appropriate quality, and business case achievement is on track, higher predictability of project outcomes, increased likelihood of project success and overall portfolio stays optimized!